Merci (Mercedes)

职业: Executive US Banking, GRC Mgmt. - 2000-2015
Finance and Banking, Management, Non-profit, Education
Mortgage Lending compliance, bilingual call center channel operations, training and over 100 LO's performance and production.



Corporate Consultant GRC Project Mgmt. - 2015-present
Finance and Banking, Consulting, Government, Education
Project Management, Consumer Protection Laws and Regulatory Compliance Audits

linkedin.com/in/merci-esposito-pm-six-sigma-bb-bilingual-educator-042a546

Retired - 2022
Finance and Banking, Training and Development
Sharing my professional experiences, advise, tips and suggestions with professionals around the world to expand their careers and engage with English speaking partners, peers, executives, clients, customers, suppliers, NGO & government agencies.

兴趣: I customize business class contents to ensure best results for each of my regular students. Please do not schedule 15 minute classes, 30 minutes are best for our lesson content time. The listed lessons below are suggested. There is no need to complete course work in any specific order. All topics are designed based on student's chosen industry, role and business / employment type / goals and level of position authority:
-L1: Personality Types / Communication Styles (DISC)
-L2: Professional- Personal Strengths / Skill Sets (MBTI)
-L3: (SMART) Goal Setting / Mission / Vision
-L4: Business English / Terminology / Work Ethics
-L5: Meetings/ Calls/ Performance Evaluations
-L6: Business Travel / Conference Prep
-L7: Professional / Leadership Development
-L8: Career Choices / Global Market Competition
-L9: CV Review/ Job Search / Job Interview Prep
(students will need to answer questions about their industry/ background/ experience/ role desired/ job requirements/ potential employer, etc.)
***above content is best utilized by advanced level students***

教育背景: Master Corporate Trainer, Adult Education, Langevin & Six Sigma Black Belt : Process Improvement / Project Management
Finance and Banking, Law, Non-profit, Education
Completed Corporate Education programs to manage and certify Trainers on operational and soft skills courses, as well as exam prep for work related Licenses and or University credits.

Six Sigma Banking Black Belt, GECMSI
Finance and Banking
Completed Yellow, Brown and Black Belt levels of banking/ lending process improvement methodology to successfully manage projects. Focused on operational process improvement and change management.

所讲语言: 英语 (母语), 西班牙语 (流利)

个人资料视频: