Wend Y

Profession: Operational Support
Insurance
Ensure the smooth operation of the Insurance MGA. Onboarding new staff, specifically training on systems.

Team Leader
Insurance
Recruited and managed a small team of administration staff. Ensuring the day to day behind the scenes work was carried out for the larger team

Resource & Planning
Finance and Banking
Responsible for rostering staff to answer the calls for a major high street bank

Customer service Agent
Finance and Banking
Processing online banking applications and dealing with account queries

Team Leader/team member
Manufacturing
Co-ordination of jobs required to ensure you got your Yorkshire Tea and other speciality teas

Shop Assistant
Retail
Worked in a Fish & Chip shop and restaurant.
Worked in an Italian restaurant

Wine waitress
Hospitality and Tourism
Served wine and other beverages to hotel customers

Playworker
Education
Making after school club fun and interesting with crafts

Interests: I endeavour to learn something new every day in one way or another.
I relax by reading, cooking (eating), listening to music, crafting and when I can, spending time with family and friends.
I have experience working in a variety of industries from retail to banking. From serving fish & chips to being a systems trainer in the Insurance Industry.

Education: School
Education
I have 11 O'levels including Maths, English, Biology and computer studies

College
Hospitality and Tourism
City & Guilds Hotel Reception and Business Studies

Spoken Languages: английский (Native)

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