Keith McDowell

Profession: JCPS Substitute Teacher
Education
English/Spanish substitute teacher

CIS Adjunct Professor Strayer University
Education
Taught undergraduate Computer Science courses in the following subject areas:
IT in Criminal Justice,
Webpage Development I & II,
Introduction to Information Systems
Unix Operating Systems.

Data Analyst -- Neustar, Inc Aug 2018-Jan 2020
IT
Collaborated with functional heads to identify opportunities for operational improvement and strategic decisions in respective functions based on data used in creating annual Knowledge Performance Indicators (KPIs).

Technical Product Support Specialist /Aug 2016 to Aug 2018
Training and Development
Supported team by acting as a product escalation point, liaison between
engineering and product support.
• Functioned as a technical trainer for a 10-member team.
• Designed, developed, and implemented a new hire training program to help
acclimate

Interests: Science nerd... I do enjoy travelling outside of the United States. Besides travelling in general, I am an avid language learner who likes to experience a target language not only through the language itself, but also experiencing a language through its' culture and culinary profile. Likewise, other side interest include Game development using both Unity 3D and Unreal engine.

Education: Master's Teaching
English Language Instruction
with a concentration in English language learning. Currently working on this Master's degree

Master's Information System
Technology
University of Phoenix - Feb 2009 to April 2010

B.A Spanish
Education
University of Louisville Jan 2004 to Dec 2008

Spoken Languages: English (Native), Spanish (Conversational), German (Conversational), Chinese (Basic)

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