Louise S

職業: Overseas Experience Expert
Hospitality and Tourism, Sales, Management, Customer Support
Delivering welcome meetings to new arrivals, airport duties, guest relations, tour guide, accounting of different currencies, hotel change requests, relationship management with hoteliers overseas in resort

Resort Team Leader
Hospitality and Tourism, Management, Training and Development, Customer Support
Ensuring that my Team of Customer Helpers deliver VIP Customer Service, Take Responsibility for the service levels they deliver via coaching, Monthly 1:1 sessions, Report Analysis, Observations and Performance Management, in a very busy resort.

Online English Teacher
English Language Instruction, Teaching, Training and Development, Education
Group and 1:1 private classes providing guidance and instructions, lesson plans and exam preparation via platforms and face-to-face tuition.

HR Advisor
Management, Human Resources, Entrepreneurship, Shipping and Transportation
Previously a HR Advisor for a Blue Chip UK company and industry leader. Assisting with contract preparation, disciplinary hearings, coaching and performance management. Payroll, reward and benefits as well as interviews and retention of talent.

興趣: I am British and have called Türkiye (Turkey) 🧿 my home for over 5 years. I have a lot of experience in teaching all types of English (Business English, English for Travel, General English) to students from all over the world. So, whether you're a beginner or feeling pretty advanced with your English, I'm sure that I will be able to help.

學歷: BTEC HNC Business & Finance
Finance and Banking
Higher National Certificate in Business & Finance including Tourism, Marketing & Economics

CIPD Level 5 - Human Resources Management
Law
Chartered Institute of Personnel and Development Level 5 Associate membership held previously

語言: 英文 (母語者), 西班牙文 (基本), 土耳其文 (基本)

個人檔案影片: