Kristen

専門分野: Substitute Teacher
Teaching
* Worked as on-call Substitute Teacher to fill in Teacher's positions * Filled in with various duties including lunch room monitor and recess monitor * Assisted with special needs program * Maintained discipline and showed interest in student's work.

Clerk
Finance and Banking, Customer Support
* Maintained Completion Report to ensure Scientist's projects would close in the current month * Compiled billing information for invoicing the Consulting jobs * Worked with Legal Department to assist clients with CDAs * Maintained records of CDAs

Client and Office of Grants and Scholarly Research (OGSR) Support Specialist
Customer Support
* Organized signatures for client's agreements * Shipped license agreements to clients using UPS as requested * Managed the "Permission to Use" agreements with clients * Released Hospital client's orders electronically * Saved license agreements



Accounts Representative of the Office of Grants and Scholarly Research (OGSR)
Sales
* Set up new clients and new opportunities for orders * Followed up with clients * Made sure pricing was within the client's financial budget * Sent client's electronic order * Answered client's queries about our services or possible orders



Administrative Assistant to the Office of Grants and Scholarly Research (OGSR)
Finance and Banking, Customer Support
* Followed up with clients to obtain signed license agreements or payment * Upon receiving the signed license agreements, invoiced the client * Verified client payment via bank transfer or credit card * Released client's electronic order

Collection Assistant
Finance and Banking
* Followed up with client's for outstanding balances * Researched old accounts to verify that the client still desired to use our services * Maintained an excel spreadsheet of records for clients owing payment * Answered client's queries

Barista
Retail
* Took orders and charged customers * Crafted latte, cappuccino, espresso, and Frappuccino drinks * Fixed coffees * Washed dishes * Warmed pastries and breakfast sandwiches * Took part in washing and maintenance duties * Conversed with customers

Peapod Picker
Retail
* Obtained customer's orders * Used ice packs and dry ice to keep cold items cold * Packed crates of food on carts to be rolled on trucks for delivery * Made sure crates used for the orders were properly identified for the current order

Receptionist/Secretary
Customer Support
* Set up appointments and answer customer's queries * Scheduled jobs * Updated the database * Quoted customers * Sent out instructions on how to prepare for our visits * Called Housing Authorities to provide our services * Printed directions to jobs

興味: I have experience as a Substitute Teacher for grades K through 12. I have also volunteered my time to help teach Laotian to English speakers as a second language for over 5 years. I also love to sew, try out new recipes, and to learn new and interesting things about nature and science.

学歴: High School Diploma
Education
Blackstone-Millville Regional High School * Blackstone, MA 01504

Certificate in Sewing and Dressmaking
Fashion
Stratford Career Institute * Falls Church, VA 22043



TEFL Certificate
Education
Premier Education Partners Ltd * Northampton, MA 01060

話せる言語: 英語 (ネイティブ), ラオ語 (初級レベル)

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