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職業: Customer Service Associate at Kohls
Retail
Interacted with customers in person and over the phone and delivered exceptional customer service throughout various sales transactions, merchandise returns, and online orders.

Licensing Service Representative at the Washington Dept of Licensing
Government
Interacted with clients in a friendly and courteous manner to process ID and driver's license transactions. Many of these clients did not speak English as a first language

Head Cashier at Lowes
Retail
Assisted customers with product issues, online orders, and in-store purchases. Led a team of 10+ cashiers daily and assisted with any issues that clients experienced throughout the sales and return process

Customer Service Associate at Gifts Direct
Sales
Helped customers find the perfect gift for their loved ones living in Ireland and abroad. Received many compliments for friendly and courteous service.

興趣: I really enjoy hiking and biking the most, and this year I want to complete a weekend camping trip while biking from the border of Italy and Switzerland through the Aosta Valley in Italy. I also enjoy reading, usually topics regarding international relations, humanitarian aid, economics, and especially science fiction (like Star Wars and Halo!). I have a strong interest in Viking history and mythology and even have a tattoo of a Viking compass on my right arm! I'm very passionate about environmental issues and reducing as much waste and CO2 emissions in my life as possible. I'm also a big fan of doggos, so if you have any dogs (or other pets), please introduce me to them during our conversations!

學歷: Bachelor's Degree in Political Science
Government
3.6 GPA; Studied abroad in spring 2017 in Tartu, Estonia; Interned abroad in Rome for 3 months. From these experiences I am easily able to engage with people of different cultures and countries and have many friends around the world.

Master's Degree in Local Development
Non-profit
Still attending; I have been elected as an unofficial leader for our cohort, the large majority of whom come from outside the EU and non-English native speaking countries. I have made many new international friends during this program.

語言: 英文 (母語者), 義大利文 (流利), 西班牙文 (基本)

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