Tutor Mardi

职业: Tow Dispatcher - Agero Tow Services
Shipping and Transportation
Closely monitored dispatch board to triage and prioritize over 50 daily calls. Maintained updated and detailed records of calls in physical and electronic databases. Monitored and tracked dispatch communication systems.

Associate Account Expert - T-Mobile
Customer Support
Responded to customer inquiries and provided detailed account information. Investigated customer credit references and approved credit lines. Contacted customers to discuss past-due accounts and negotiated payment plans.


Assistant Manager - Optical Technician
Medicine
Filed claims with vision and medical insurance companies to garner payment for optical services. Suggested optional items such as lens coatings and lightweight lenses to improve patient experience with eyeglasses.


Service Engagement Advocate - Target
Retail
Worked effectively with fellow team members to coordinate effective solutions to any question/concern. Delivered friendly service and offered expert support in every interaction. Provided primary customer support to internal and external customers.

Medical Scribe - IKS Health
Medicine
Scribing for medical doctors in various fields. Taking notes which allows for doctors to focus more on the patients rather than perfecting their records.

兴趣: I live in Colorado Springs, Colorado in the United States. I enjoy taking time out to go on hikes with my dog, playing soccer, going to the gym, and making music of all genres. I also love to read true crime stories and other fiction books. I had the opportunity to grow up in a foreign country and learn multiple foreign languages and dialects such as German, French, and Asante Akan (Twi). I have been fortunate enough to tutor family members from Ghana and other countries while they were younger and even some are still receiving help building their confidence from time to time. I am always willing to assist because I know how intimidating it can be to learn a new language and build confidence as well.

教育背景: DeVry University - Colorado Springs, Colorado
Entrepreneurship
Bachelor of Science in Marketing and Technical Management, October 2022 - 3.8 GPA

所讲语言: 英语 (母语), 法语 (基础), 德语 (基础), tw (流利)

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